What is PA Plus?
PredictAbility Plus (“PAPLUS”) provides small to medium
size businesses with high end Call Center Products and Services
in both the virtual (“Cloud”) and on-premise formats.
The Virtual Call Center?
The Virtual Call Center format is ideal for organizations that
wish to focus on their business and not be concerned with the
complex nature of high end call center management. High end
systems require various forms of overhead such as technical personnel.
equipment maintenance, expansion costs (conversions/upgrades etc.),
delays in telephony service provider delivery and multi-year
service provider agreements in order to get great per minute rates.
The Virtual Call Center format is by default 90% of a businesses disaster
recovery solution. PAPLUS can also provide managed services
for your businesses application servers in a secure and operationally
protected environment called a co-location facility. If anything should
happen to your office environment, everything is still operational in our
protected facilities. PAPLUS can also help you with the remaining 10% of your
disaster recover plan.
The Virtual Call Center format is perfect for the multiple office and/or
geographically distributed work force. You no longer have to lose productivity
to bad weather or traffic as this environment supports the work at home or
on the road employee. You are just an extension dial away wherever you are.
We focus on Service. We are your telephony network technicians. We are your PBX programmers. We are your call center performance consultants.
On-Premise System Installations
PAPLUS will provide call center design, installation and maintenance of all reconditioned PBX systems we sell with original manufacturer’s warranty. Save money and save the environment with our refurbished and new equipment.